Frequently Asked Questions (FAQ)
What is AminoPure Labs?
AminoPure Labs is a trusted source for high-quality research peptides, amino acids, and wellness supplements. We are committed to providing products that meet strict standards of purity and quality.
Are your products safe?
Our products are manufactured and sourced with quality and purity in mind. However, they are intended for research purposes only (where applicable) and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a licensed healthcare professional before using any supplement.
How do I place an order?
Simply browse our catalog, add items to your cart, and proceed to checkout. We accept major credit/debit cards and other secure payment methods listed at checkout.
How long does it take to process and ship my order?
- Orders are processed within 1–2 business days for processing(excluding weekends and holidays).
- Delivery within the U.S. typically takes 3–7 business days.
- Expedited shipping options are available at checkout.
- International delivery may take 7–21 business days, depending on customs.
Do you ship internationally?
No, we currently do not ship internationally
How do I track my order?
Once your order ships, you’ll receive an email with tracking information so you can monitor your delivery status.
What is your return and refund policy?
- Unopened and unused products may be returned within 14 days of delivery for a refund.
- Due to the nature of our products, opened items cannot be returned.
- Customers are responsible for return shipping fees.
- Please see our Return & Refund Policy for full details.
What should I do if my package is lost or damaged?
- If your order is delayed, lost, or arrives damaged, please first contact the shipping carrier with your tracking number. If you need further help, reach out to us at info@aminopurelabs.com and we’ll assist you.
Are my personal details secure?
Yes. We use SSL encryption and secure payment gateways to ensure your data is safe. Please review our Privacy Policy for details on how we handle your information.
How can I contact customer support?
You can reach our support team via
- Email: info@aminopurelabs.com
- Website: www.aminopurelabs.com
